What 8x8 does
8x8 is an AI-integrated platform unifying communications and CX to maximize efficiency and customer trust. It delivers real results through automation, data insights, and secure interactions.
Core capabilities
- Connect employees and customers
- AI-integrated platform
- Unified communications and APIs
Pricing
| Model | Paid |
|---|---|
| Observed pricing | free trial |
Pricing read from the vendor’s public pages and re-checked each quarter. Seat minimums and annual commitments are excluded unless stated.
Who it fits
SMBs, Mid-market, Enterprise
How we classify it
Listed under Sales Enablement Content, AI SDR & Sales Agents. Verdicts are written from public pricing, documentation and hands-on trials — not from vendor briefings.
Miguel Santos leads software evaluations and founder operations research at Quota Engine. With 8+ years of hands-on experience auditing B2B sales stacks, CRM architectures, European business banking, and cross-border company setups across DACH and US markets, he tests tools against real operator workflows and verified vendor pricing.