Duckie specifications
- Pricing
- Free — Managed Service Get a Demo Get Started All there is to know about the latest prospecting techniques. Subscribe Growth Agency Inboxes Grow your revenue Ressources Tech Stack Video Content Case Studies
- Best for
- Duckie is recommended for customer support teams in technical SaaS companies who want to automate support tasks without
- Category
- Workflow Automation
- Key capabilities
- Connect knowledge base for answersDesign AI support workflows no codeAutomate actions with tool integrationsDeploy AI agents instantly everywhereEnsure enterprise-grade security privacyProvide real-time order support
- Website
- duckie.com
- Listing type
- Directory profile
What Duckie does
Duckie Duckie is an AI-powered customer support automation tool designed to speed up and simplify helpdesk workflows. It connects to your knowledge base and company data to answer customer questions and take real-time actions like refunds or ticket creation. Users save up to 80% in resolution time and $210K annually for a 10-person support team. Duckie shines in automating repetitive support tasks, reducing workload with smart, reliable AI workflows. You can deploy Duckie quickly across channels like Slack, Zendesk, or your website, starting to see results within minutes. It’s built for practical, everyday support needs, helping teams stay updated and maintain high ticket deflection rates. Duckie fits into your GTM stack as an AI agent that integrates with communication tools and support systems but isn’t a full CRM or marketing platform. It’s focused purely on customer support automatio
Core capabilities
- Connect knowledge base for answers
- Design AI support workflows no code
- Automate actions with tool integrations
- Deploy AI agents instantly everywhere
- Ensure enterprise-grade security privacy
- Provide real-time order support
Pricing
| Model | Free |
|---|---|
| Observed pricing | Managed Service Get a Demo Get Started All there is to know about the latest prospecting techniques. Subscribe Growth Agency Inboxes Grow your revenue Ressources Tech Stack Video Content Case Studies |
Pricing read from the vendor’s public pages and re-checked each quarter. Seat minimums and annual commitments are excluded unless stated.
Who it fits
Duckie is recommended for customer support teams in technical SaaS companies who want to automate support tasks without
How we classify it
Listed under Workflow Automation. Verdicts are written from public pricing, documentation and hands-on trials — not from vendor briefings.
Henryk Wexel runs Quota Engine. He spent a decade selling B2B software and building outbound systems — as a founder, as a seller at Silverfort and Cradlepoint, and as the person on the hook for pipeline numbers. He writes the reviews here because he has bought, deployed, argued about and cancelled most of the tools in this index. Based in Palma de Mallorca.