Haptik specifications
- Pricing
- Free — Managed Service Get a Demo Get Started All there is to know about the latest prospecting techniques. Subscribe Growth Agency Inboxes Grow your revenue Ressources Tech Stack Video Content Case Studies
- Best for
- Haptik is recommended for businesses like retail, eCommerce, fintech, and more that want human-like AI agents to improve
- Category
- Workflow Automation
- Key capabilities
- Human-like customer experiencesVoice and chat AI agentsMultilingual support across platformsSeamless handoff to humansEnterprise data fine-tuningReal-time web information integration
- Website
- haptik.com
- Listing type
- Directory profile
What Haptik does
Haptik Haptik is a conversational AI platform designed for customer service, sales, support, and booking automation. It fits within AI-driven customer experience tools to help businesses engage their customers via voice, chat, and multilingual support. Haptik stands out by enabling human-like interactions with real-time knowledge, handling 100+ languages, and improving key metrics such as first response time and customer satisfaction. The tool shines in automating phone calls, lead qualification, smart product recommendations, and seamless handoff to human agents. Businesses typically see quick improvements in customer engagement and efficiency as it saves agent hours and reduces response times. This leads to faster resolutions and higher customer loyalty. Haptik integrates easily across web, chat, and voice channels, complementing CRM and live chat systems with analytics and omnichannel
Core capabilities
- Human-like customer experiences
- Voice and chat AI agents
- Multilingual support across platforms
- Seamless handoff to humans
- Enterprise data fine-tuning
- Real-time web information integration
Pricing
| Model | Free |
|---|---|
| Observed pricing | Managed Service Get a Demo Get Started All there is to know about the latest prospecting techniques. Subscribe Growth Agency Inboxes Grow your revenue Ressources Tech Stack Video Content Case Studies |
Pricing read from the vendor’s public pages and re-checked each quarter. Seat minimums and annual commitments are excluded unless stated.
Who it fits
Haptik is recommended for businesses like retail, eCommerce, fintech, and more that want human-like AI agents to improve
How we classify it
Listed under Workflow Automation. Verdicts are written from public pricing, documentation and hands-on trials — not from vendor briefings.
Henryk Wexel runs Quota Engine. He spent a decade selling B2B software and building outbound systems — as a founder, as a seller at Silverfort and Cradlepoint, and as the person on the hook for pipeline numbers. He writes the reviews here because he has bought, deployed, argued about and cancelled most of the tools in this index. Based in Palma de Mallorca.