What Hiver does
Hiver is an AI-first customer service platform that streamlines email management and automates support across live chat and email. It boosts team productivity by centralizing communication and speeding up ticket resolutions.
Core capabilities
- Modern ticketing across all channels
- AI agents for automation
- Shared inboxes for emails
Pricing
| Model | Paid |
|---|---|
| Observed pricing | From $25.00/mo · free trial |
Pricing read from the vendor’s public pages and re-checked each quarter. Seat minimums and annual commitments are excluded unless stated.
Who it fits
Startups, SMBs, Mid-market
How we classify it
Listed under Chatbots & Conversational AI. Verdicts are written from public pricing, documentation and hands-on trials — not from vendor briefings.
Miguel Santos leads software evaluations and founder operations research at Quota Engine. With 8+ years of hands-on experience auditing B2B sales stacks, CRM architectures, European business banking, and cross-border company setups across DACH and US markets, he tests tools against real operator workflows and verified vendor pricing.