Tawk.to specifications
- Pricing
- Free — Managed Service Get a Demo Get Started All there is to know about the latest prospecting techniques. Subscribe Growth Agency Inboxes Grow your revenue Ressources Tech Stack Video Content Case Studies
- Best for
- tawk.to is perfect for businesses that want a free, easy way to chat and connect with customers in real-time. It's great
- Category
- CRM Software
- Key capabilities
- Live chat and ticketingCustomer data in one placeReal-time visitor monitoringCustomizable knowledge baseAgent collaboration and assignmentSecure and unlimited agents
- Website
- tawkto.com
- Listing type
- Directory profile
What Tawk.to does
Tawk.to tawk.to is a free live chat and customer communication tool designed to help businesses engage with visitors instantly. It fits into the customer support and engagement category, offering live chat, ticketing, a knowledge base, and CRM features all in one platform. Millions of companies use tawk.to because it’s easy to set up with just a small JavaScript snippet and supports unlimited agents without any cost. The tool shines in real-time customer support, capturing FAQs, assigning conversations, and monitoring visitor activity across your website. You can start seeing benefits within minutes of installation, as it immediately enables live chat and conversation management. It also supports additional features like voice and video add-ons for richer interactions. tawk.to integrates into your GTM stack by centralizing customer interactions, streamlining communication, and improving
Core capabilities
- Live chat and ticketing
- Customer data in one place
- Real-time visitor monitoring
- Customizable knowledge base
- Agent collaboration and assignment
- Secure and unlimited agents
Pricing
| Model | Free |
|---|---|
| Observed pricing | Managed Service Get a Demo Get Started All there is to know about the latest prospecting techniques. Subscribe Growth Agency Inboxes Grow your revenue Ressources Tech Stack Video Content Case Studies |
Pricing read from the vendor’s public pages and re-checked each quarter. Seat minimums and annual commitments are excluded unless stated.
Who it fits
tawk.to is perfect for businesses that want a free, easy way to chat and connect with customers in real-time. It's great
How we classify it
Listed under CRM Software. Verdicts are written from public pricing, documentation and hands-on trials — not from vendor briefings.
Henryk Wexel runs Quota Engine. He spent a decade selling B2B software and building outbound systems — as a founder, as a seller at Silverfort and Cradlepoint, and as the person on the hook for pipeline numbers. He writes the reviews here because he has bought, deployed, argued about and cancelled most of the tools in this index. Based in Palma de Mallorca.