WATI specifications
- Pricing
- Free — Managed Service Get a Demo Get Started All there is to know about the latest prospecting techniques. Subscribe Growth Agency Inboxes Grow your revenue Ressources Tech Stack Video Content Case Studies
- Best for
- Wati is recommended for businesses that want to grow and engage customers on WhatsApp and other channels using AI-powere
- Category
- Conversation Intelligence
- Key capabilities
- AI-powered lead qualificationUnified inbox for messaging24/7 AI support agentMulti-channel customer engagementReal-time sales pipeline accelerationSeamless integrations with tools
- Website
- wati.com
- Listing type
- Directory profile
What WATI does
WATI Wati is a WhatsApp-based growth platform designed for marketing, sales, and customer support. It helps businesses build meaningful, AI-powered conversations with customers in one unified inbox across WhatsApp, social media, SMS, and calls. Trusted by 14,000+ businesses, it drives faster ROI with tools that qualify leads, answer support queries, and boost engagement instantly. Wati shines in lead qualification, sales acceleration, and customer support automation. You can set up AI agents in minutes to handle up to 60% of queries instantly, reducing response times from hours to seconds. This quick setup means significant improvements in sales cycles and customer satisfaction right after adoption. The platform integrates with CRMs like Salesforce and HubSpot, marketing tools, and e-commerce systems, fitting seamlessly into your go-to-market tech stack. However, Wati isn’t a full CRM or
Core capabilities
- AI-powered lead qualification
- Unified inbox for messaging
- 24/7 AI support agent
- Multi-channel customer engagement
- Real-time sales pipeline acceleration
- Seamless integrations with tools
Pricing
| Model | Free |
|---|---|
| Observed pricing | Managed Service Get a Demo Get Started All there is to know about the latest prospecting techniques. Subscribe Growth Agency Inboxes Grow your revenue Ressources Tech Stack Video Content Case Studies |
Pricing read from the vendor’s public pages and re-checked each quarter. Seat minimums and annual commitments are excluded unless stated.
Who it fits
Wati is recommended for businesses that want to grow and engage customers on WhatsApp and other channels using AI-powere
How we classify it
Listed under Conversation Intelligence. Verdicts are written from public pricing, documentation and hands-on trials — not from vendor briefings.
Henryk Wexel runs Quota Engine. He spent a decade selling B2B software and building outbound systems — as a founder, as a seller at Silverfort and Cradlepoint, and as the person on the hook for pipeline numbers. He writes the reviews here because he has bought, deployed, argued about and cancelled most of the tools in this index. Based in Palma de Mallorca.